Delivery Information

How are orders delivered?

For addresses in the UK we deliver by Royal Mail 1st Class.

For addresses outside the UK we dispatch our orders by contract air mail through Royal Mail, the UK’s national postal service, which has links with the postal services of most other countries. Unfortunately we cannot deliver any items to Brazil or South Africa.

Wars and natural disasters can cause these links to be severed from time to time. To check that Royal Mail can deliver to your country go to the Royal Mail website at:

http://www.royalmail.com/internationalupdates

Where will my order be mailed from?

What address should I give?

The delivery address that you give must be the FULL mailing address that you use in your country’s national mail service. PLEASE CHECK THAT YOU GIVE US THE CORRECT DELIVERY NAME AND ADDRESS. It is the customer's responsibility to provide us with the correct address for delivery. If the address is incorrect and the goods are returned to us, postal charges will be applied in order to re-send the goods to the correct address.

How much will delivery cost?

When will my order be dispatched?

Will I be charged customs duty?

How long will delivery take?

What if my order does not arrive?