Delivery Information

Alice Starmore Hebridean 2 Ply pure new British wool hand knitting Yarn

Our online shop is open again after a 10 week lockdown period in line with government and expert guidance. We are now using staggered work hours to avoid peak times on public transport and we are keeping to the 2m physical distancing rule. This means that order processing times are slower than usual but it is worth the wait to make sure that we all stay safe.

We send all international orders by a Royal Mail Tracked service. Because of the coronavirus pandemic, postal services are experiencing slower delivery times. Your package may take longer than usual to get to you, but you will be able to track its progress on the journey.

UK orders are sent by Royal Mail First Class. Currently First Class packages within the U.K are taking on average 5 days to arrive.