Lapwing Collar patterncard knitwear design by Alice Starmore in pure wool Hebridean 2 Ply hand knitting yarn

International Shipping

The Covid 19 crisis has seriously affected postal services across the world. Up until this point commercial passenger flights were utilized for package transportation, especially in larger countries such as the U.S.A, Canada and Australia. With the huge decrease in passenger flights this method is no longer possible, and delivery companies are having to find alternative transportation, which is driving costs up and slowing delivery times.

All of our International packages are sent by Royal Mail Tracked, which is an expensive service that allows packages to be logged more carefully within the delivery system. The cost of all Royal Mail services have increased because of the Covid 19 pandemic. To give an example, last July sending a patterncard kit such as Henry VIII internationally would have cost £8-10. From now onwards it will cost £18-20 not including packaging.

We are not expecting our international customers to cover the entire cost of their order delivery. We will continue to pay part of your postage and packaging costs, but we are asking our international customers to contribute to their shipping costs as follows –

 

Tracked International Shipping Costs

Orders up to £150 to a single address – Total Shipping £10

Orders up to £175 to a single address – Total Shipping £15

Orders up to £250 to a single address – Total Shipping £20

Orders up to £350 to a single address – Total Shipping £30

Orders up to £450 to a single address – Total Shipping £40

Orders over £451 to a single address – Total Shipping £50

 

This scale reflects the fact that larger orders will go in separate boxes. For example, an order of £350 will be sent out in three separate packages costing us roughly £15-£20 each, not including packaging.

 

UK Shipping

All of our UK parcels are sent by Royal Mail 1st Class. Shipping times within the UK are relatively normal at the present time, with packages taking 2-3 days on average. Postage and packaging costs have risen but we are not expecting our UK customers to cover the entire cost of their order delivery. We will continue to pay part of your postage and packaging costs, but we are asking our UK customers to contribute to their shipping costs as follows –

 

UK Shipping Costs

Orders up to £100 to a single address – Total Shipping £3

Orders up to £200 to a single address – Total Shipping £5

Orders up to £300 to a single address – Total Shipping £7

Orders up to £400 to a single address – Total Shipping £10

Orders over £401 to a single address – Total Shipping £15

 

This scale reflects the fact that larger orders will go in separate boxes. For example, an order of £350 will be sent out in 3 separate packages, each costing us roughly £5.50-7.50 each, not including packaging.

International Shipping

The Covid 19 crisis has seriously affected postal services across the world. Up until this point commercial passenger flights were utilized for package transportation, especially in larger countries such as the U.S.A, Canada and Australia. With the huge decrease in passenger flights this method is no longer possible, and delivery companies are having to find alternative transportation, which is driving costs up and slowing delivery times.

All of our International packages are sent by Royal Mail Tracked, which is an expensive service that allows packages to be logged more carefully within the delivery system. The cost of all Royal Mail services have increased because of the Covid 19 pandemic. To give an example, last July sending a patterncard kit such as Henry VIII internationally would have cost £8-10. From now onwards it will cost £18-20 not including packaging.

We are not expecting our international customers to cover the entire cost of their order delivery. We will continue to pay part of your postage and packaging costs, but we are asking our international customers to contribute to their shipping costs as follows –

 

Tracked International Shipping Costs

Orders up to £150 to a single address – Total Shipping £10

Orders up to £175 to a single address – Total Shipping £15

Orders up to £250 to a single address – Total Shipping £20

Orders up to £350 to a single address – Total Shipping £30

Orders up to £450 to a single address – Total Shipping £40

Orders over £451 to a single address – Total Shipping £50

 

This scale reflects the fact that larger orders will go in separate boxes. For example, an order of £350 will be sent out in three separate packages costing us roughly £15-£20 each, not including packaging.

 

UK Shipping

All of our UK parcels are sent by Royal Mail 1st Class. Shipping times within the UK are relatively normal at the present time, with packages taking 2-3 days on average. Postage and packaging costs have risen but we are not expecting our UK customers to cover the entire cost of their order delivery. We will continue to pay part of your postage and packaging costs, but we are asking our UK customers to contribute to their shipping costs as follows –

 

UK Shipping Costs

Orders up to £100 to a single address – Total Shipping £3

Orders up to £200 to a single address – Total Shipping £5

Orders up to £300 to a single address – Total Shipping £7

Orders up to £400 to a single address – Total Shipping £10

Orders over £401 to a single address – Total Shipping £15

 

This scale reflects the fact that larger orders will go in separate boxes. For example, an order of £350 will be sent out in 3 separate packages, each costing us roughly £5.50-7.50 each, not including packaging.